WIN OVER YOUR CLIENTS! WITH AMAZING CUSTOMER SERVICE!

LEARN THE INS AND OUT OF PROVIDING GREAT CUSTOMER SERVICE THAT KEEPS YOUR CLIENTS COMING BACK TO YOU, REFERRING YOU TO OTHER, AND MAKES RUNNING YOUR BUSINESS AND DEALING WITH CLIENTS LESS STRESSFUL.

IN THIS COURSE YOU WILL LEARN: ⁠

  • 5 KEYS TO OUTSTANDING CUSTOMER SERVICE⁠

  • HOW TO DEAL WITH CLIENTS

  • SETTING BOUNDARIES FOR YOURSELF AND YOUR CLIENTS⁠

  • SETTING UP STUDIO POLICIES AND WHY YOU NEED THEM⁠

  • HOW TO SET UP PROCEDURES SO EACH CLIENT RECEIVES THE SAME GREAT SERVICE AND NO STEPS ARE MISSED⁠

  • HOW TO ASK FOR REVIEWS AND ACTUALLY GET THEM⁠

  • HOW TO FOLLOW UP AND GET THE FULL LIFETIME VALUE OF YOUR CLIENTS⁠

YOU WILL ALSO RECEIVE:

  • SCRIPTS TO USE WITH YOUR CLIENTS IN MANY SITUATIONS⁠ THAT YOU WILL COME ACROSS IN YOUR CAREER⁠

  • WELCOME EMAIL TO SEND CLIENTS AFTER BOOKING⁠

  • IMPORTANT INFORMATION DOCUMENT TO MAKE SURE YOUR CLIENTS HAVE ALL THE INFORMATION THEY NEED⁠

  • CONSULT/ CLIENT INTAKE FORMS⁠

  • STUDIO POLICIES

  • HEALING DIAGRAM⁠

BONUS⁠:⁠

  • HOW TO SET UP DIGITAL CONSULT FORMS TO HAVE YOUR CLIENTS FILL OUT PRIOR TO THEIR APPOINTMENT⁠

  • HOW TO SET UP YOUR EMAIL MARKETING⁠

  • HOW TO TRACK AND RECORD CLIENTS FOR REVIEW REQUESTS AND FOLLOW UP APPOINTMENTS⁠

SET YOURSELF AND YOUR BUSINESS APART BY OFFERING NOT ONLY AMAZING BROW SERVICES BUT ALSO OUTSTANDING CUSTOMER SERVICE THAT YOUR CLIENTS CAN'T STOP TALKING ABOUT.

"I love the content! All ebooks are amazing! I never miss out on them! "

Check out more of BrowTab's Student Reviews

"Helped clear up all the confusion in my mind. Now I'm sitting here sending my first Welcome Email"

LaKisha Wilson

Wow! I seriously cannot say enough good things about BrowTab BSchool. I was fortunate enough to win her giveaway on IG and dayam. So much great information. Kick Start Your Biz Bundle was hands down my favorite. There are videos, PDF's, and even a few Excel spreadsheets. She wasn't messing around when she created this business bundle. There were several other courses that I received and they all exceeded my expectations. If you're looking for business guidance, this is where you need to go! Thank you so much for sharing your wealth of knowledge. As a beginner brow artist its easy to feel overwhelmed and confused. You helped clear up all the confusion in my mind. Now I'm sitting here sending my first Welcome Email to a client. xoxo LaKisha.

browtab took the time to carefully explain, recommend future courses to anybody

Shalene Rose

I'm so happy I took this course🤩 I've been on my pmu journey since April 2022, it's refreshing to take a course because there's always something different to learn from other pmu artists. Browtab shared alot of information and was very thorough, browtab took the time to carefully explain, recommend future courses to anybody😊

"Alex is also an amazing mentor"

Alex is also an amazing mentor. We have had a few mentorship calls and she is very knowledgeable. She goes above and beyond to make sure you got this!

"Helped so much to direct me with the business aspect of Microblading "

Emily Smith

I had a mentorship call with Alex, and it helped so much to direct me with the business aspect of Microblading as well as some technique tips! It proved to me, once again, that this industry creates an amazingly supportive network!

"You won't regret the purchase! 10/10, highly recommend!"

Andrea

Though I've been in business for years, scripts are vital to continued success and growth. As we go throughout the day we sometimes get distracted and forget that closing a sale and retaining current clientele is what keeps us in business. These scripts take us back to the basic and outlines exactly what you or your team should be saying, when, and how. You won't regret the purchase! 10/10, highly recommend!

"This course was extremely informative and easy to follow!"

Shantel Moore

I've been wanting to move my intake forms to online to send to my clients, but wasn't really sure how to go about it. This course was extremely informative and easy to follow! Highly recommend, and Alex has the best customer service, always willing to answer any questions you may have with your business. She also shares lots of quick tips on her Instagram Stories! I've learned so much from her!

"These methods really work and Alex is AMAZING."

Shelby Davi

I had someone ask about my services before I was actually established and ready to go. I met Alex on Instagram and got her Booked Up ebook and read it and watched the YouTube video. I reached back out to that client after getting everything finished and now they are on my schedule ready to go! These methods really work and Alex is AMAZING.

"I’ve learned so much from this course! I’m definitely going to continue using this course as I grow within my business"

Hailey Born

The Freebie Business Library is amazing! As a new microblading artist and business owner, I’ve learned so much from this course! I’m definitely going to continue using this course as I grow within my business.

"All ebooks are amazing and I never miss out on them!"

Zara

I love the content! All ebooks are amazing and I never miss out on them! Alex is incredible 🥰❤️

The support and knowledge Alex has is something you won’t find anywhere

Melonie Mang-Delgado

Alex has done it again! Not only does this girl have the best microblades I have ever used, but her newest online booked up course is amazing! Not only is it super thorough, but perfect for anyone who is just starting their business or who wants to learn new different ways of booking new and returning clients. The support and knowledge Alex has is something you won’t find anywhere. Also as an added bonus you may just make a new bff (brow friend forever). You won’t regret this purchase!

Course Curriculum

    1. Welcome to BrowTab BSchool Win Your Clients

    1. 5 Keys to Outstanding Customer Service

    2. Understanding and Dealing with Clients

    3. Boundaries

    4. Boundary Setting Worksheet

    5. Studio Policies

    1. Procedures: Booking + Confirmation

    2. Welcome Email Download

    3. Important Information Download

    4. Setting Up your Pre-Appointment Consult Form Download

    5. JotForm Form to Replicate

    1. Procedures: Cancelation + Rescheduling

    1. Procedures: Follow Up + Client Concerns

    1. Bonus Procedures

    2. Importance of Email Marketing

    3. Setting Up Your Email Marketing

    4. How to Build UP your Email Addresses

    5. Building your List

    6. Client Follow Up + Review Request Spreadsheet Download

About this course

  • 24 lessons

CHECK OUT WIN YOUR CLIENTS SCRIPTS

After your purchase you will receive an email to create or log into your BrowTab BSchool account, and access your dashboard and the 100k Success Formula. If you are already a Bschool student, be sure to use the same email address so all your educational content will be under the same dashboard. Please note that the 6 month payment plan will be charged in Canadian Dollars. Results are not guaranteed as they depend on YOUR application of the course material. Please reach out to [email protected] PRIOR to enrollment if you have any questions, as we DO NOT OFFER REFUNDS on Digital Products.